
Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.

Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.Assist with the preparation of schedules for the assigned workgroup or PSC's.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP).Stay up to date on company communications and assist with the distribution of technical information to the work group.Participate on special projects and teams.Travel to Territory Manager meeting if held off-site or off normal shift.Complete training courses and keep up-to-date with the latest phlebotomy techniques.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.Assist with compilation and submission of monthly statistics and data.
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Collect specimens according to established procedures.Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions.
